Almost 70% of the global consumer market believe that is important that brands offer an end-to-end customer experience in their native language.
Your members expect a personalised solution. If you can’t offer your service in their preferred language, they may decide to go with one of your competitors who better meets their needs. This is especially true for loyalty programs, which are all about personalisation and individual member engagement.
The Importance of Offering a Localised Member Experience.
A lack of multilingual experiences says a lot about a brand’s priorities and could indicate potential prejudice toward some countries and cultures
Ability to Purchase Your Products
Over 90% of global consumers believe that poor customer service, even if it is in their native language, will impact their trust and loyalty toward a brand
Around 80% of Millennials say they would rather pay a little more for a product or service if a brand can offer them a customer experience in their native language
How Loyesys can help you run a Multilingual Localised Program.
The Loyesys Platform can display and provide a localised experience for any language that follows LTR and RTL template designs using our comprehensive content management system.
The Administrator can configure the Default Language to whichever language the program demands and can then add additional languages based on the program need. Deploying Locale specific content is also at the heart of the platform capabilities for targeted campaign management.
The translation module is easily managed by our team using a download and upload function – updating content instantly.
Bank & Financial Institutions Loyalty
A next-gen account holder retention tool can foster long-lasting trust, shield customers from the competition, and even amplify your digitalisation efforts. Allow us to demonstrate how to create a program that creates top of mind stickiness and relevance
By untangling the quagmire which brands face when devising a relevant loyalty customer proposition, we deliver a well-thought-out, rewarding program. With our turnkey solution let us launch a successful and effective program that delivers
Employee incentive programs are designed to attract, engage, and retain talent. Incentives themselves are rewards and benefits used to motivate positive behaviors in your workforce. Let us show you how you can launch an engaging and effective tool to retain your talent
A significant factor in a sales incentive plan’s success is its simplicity. Like all people, salespeople like clear expectations that are easy to understand.
Let us show you how to create a program that rewards and acknowledges success