Customer Loyalty.Program

Create and Retain Loyal Customers for Life

Brand & General Customer Loyalty.

Create and Retain Loyal Customers for Life

We all know how daunting and complex things can become when deciding on what type of Loyalty proposition to launch for your customer audience.

From deciding on the value of earnings to the selection of redemption offerings, this can become challenging to get the balance of Rewards to Relevance.

By untangling the quagmire which brands face when devising a sticky and relevant Loyalty customer retail proposition, we deliver a well-thought-out, Rewards and Relevance Centric program with recognition at the heart of everything.

With our expertise of over 10 years in this field backed by globally successful Loyalty Programs, we have assisted our Partners in launching turnkey programs that have proven successful and sticky to members.

Why Loyalty?

It Stimulates Sales

Turns Prospects into loyal members and advocates, using an effective loyalty hook which has instant gratification and is not complex or cumbersome

It Generates Demand

Foster Lead Generation & Campaign Engagement by announcing a lifestyle offering beyond your product eco-system

It Delights Members

Create encouraging and memorable experiences, that people come back more and more for

We work with you to Launch a Customer Loyalty Program that Delivers.

Offer Engagement

Incentivise, trigger more purchasing on products of focus, encourage engagement through rewards and promotions. An engaged customer is a loyal customer

Boost Sales

Inspire high-intent leads to call to action and motivate purchases through instant earnings that can be tactically accelerated via targeted marketing campaigns

Retain Customers

Minimise churn, improve repeat purchasing by offering an enriched and lifestyle proposition that delivers stickiness and top of mind brand awareness

Reactivate Delinquent Customers

Re-engage dormant customers via targeted campaigns and accelerated rewards, to reactivate and get them hooked to the rewards

Cultivate Loyalty

Craft a brand reputation & build customer loyalty using bonus rewards, VIP experiences, and marketing incentives regularly to an engaged customer base

Acquire new Customers

Drive traffic, convert leads and nurture prospects with targeted offers and incentives in your marketing & sales campaigns, and encourage member gets members to become advocates and brand ambassadors in themselves

Our 4 Step Plan.

We Analyse

We analyse the current state of play, by digging, probing and understanding all aspects of your business - we call this "The Today" Phase

Step 1

We Strategise

We now have an understanding of "The Today" and have understood the needs, having this knowledge we curate a comprehensive loyalty strategy - we call this "The Future" Phase

Step 2

We Deliver

Having "The Future" Strategy in place we now take this into realisation, using the Loyesys Solution we implement and deliver all aspects. We call this the "Lets Do It" Phase

Step 3

We Manage & Monitor

Now having implemented the loyalty strategy, we manage, we monitor, reflect, analyse and audit the results for the success and learnings, We call this the "Lets Scrutinise" Phase

Step 4

The purpose of a business is to create a customer who creates customers

The Formula that Delivers.



The “Three Rs”: Rewards, Relevance, and Recognition are key elements we use when working with partners
to develop effective loyalty, rewards or incentive programs.
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Rewards beyond
owned assets

We work with you to “Find that sweet spot, where you help your program member know how to get a reward, determine how many rewards they’ve earned, and how to use them. They shouldn’t have to work too hard to get that reward,” So, we make it simple to join your program and enable members to reap its benefits.



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Relevance to your
members

Relevance personalises the reward experience. It involves leveraging customer data in meaningful ways. We’re accustomed to this when we receive product recommendations on Amazon, or movie suggestions by Netflix. Loyalty programs can achieve the same. In fact, customers now expect it and we pave the path to deliver on this.


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Recognition of member's
loyalty

Ultimately, every program’s goal should be to inspire long-term loyalty that not only leads to more excitement, engagement and sales, but also new like-minded customers. We help you create a program that fosters recognition of its members enabling stickiness and a fanatical following.



Let the KPI's Talk.

0 B+

Points Redeemed

Number of Items Rewarded
0 M

Number of Items Rewarded

Highest Single Redemption Cart Value
$ 0

Highest Single Redemption Cart Value

Increase in Retention
0 %

Increase in Retention

Increase in AOV
0 %

Increase in AOV

Some Friends We Made While Working Together.

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Our Accreditations.

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Program Types.

Bank & Financial Institutions Loyalty

A next-gen account holder retention tool can foster long-lasting trust, shield customers from the competition, and even amplify your digitalisation efforts. Allow us to demonstrate how to create a program that creates top of mind stickiness and relevance

Employee Rewards & Incentives

Employee incentive programs are designed to attract, engage, and retain talent. Incentives themselves are rewards and benefits used to motivate positive behaviors in your workforce. Let us show you how you can launch an engaging and effective tool to retain your talent

Sales Performance Incentives

A significant factor in a sales incentive plan’s success is its simplicity. Like all people, salespeople like clear expectations that are easy to understand. Let us show you how to create a program that rewards and acknowledges success

Let's get down to some Business.